1. How
are these fares different than buying
a ticket from the airline directly?
These tickets
are for the most part very similar
to tickets you would buy directly
from the airlines. You can request
special meals, get advanced seat assignments
and almost always accrue frequent
flyer mileage. An advantage
is that these tickets are often refundable
(with a cancel penalty).
2.
How can I pay for my ticket?
All rates quoted
can be paid with a Credit Card / Debit
Card. You can also pay the amount in
our office or pay in our account.
3.
How and when will I receive my ticket?
Your request will
be processed within 1 business day.
Your ticket will be shipped to with
5 Days via FedEx or similar service
if it is a Paper Ticket. Most
tickets however are Electronic or "E"
tickets. In these cases an Email
confirmation will be sent which you
simply will print for check in.
4.
What if I need to cancel or change my
ticket?
If you need to
cancel or change your ticket prior to
departure please contact us immediately
by phone. In certain cases the
tickets are refundable minus a cancel
fee. If the ticket is refundable,
the terms will be disclosed to
you on the page where you enter your
credit card information. If you
need to make a change before.
We will need to get the ticket back
before your departure date and make
the change as needed. If changes
are permitted there will be a fee assessed
by the airline. If you need to
make a change after departure and this
is permitted, you need to bring your
ticket to the airline office or airport
at your destination and they will make
the change for you. There is a
change fee involved as well (usually
$250) and the same booking class will
have to be available to make this change.
All of the above changes are similar
to what the airlines will charge if
you bought a ticket from the directly.
However typically the airlines will
not permit you to have your ticket refunded
- which in certain cases we do offer
(with the applicable penalty).
5.
Can I use someone else's credit card
to pay for a ticket?
Yes, but
in that case you will have to send a
card authorization form to our company
signed by the card holder.
6.
Why does a price show however when I
go to book it tells me that there is
nothing available for that date?
Our search
engine is different from other search
engines. We basically
show you the lowest rates that we have
without taking availability into account.
The next step is then to see if space
is available for that specific fare.
This way you know what the lowest fare
in the market is. If it is not
available you can now change dates to
possibly get this fare or simply select
a higher fare. -- How many
times have you called an airline and
asked for a price for specific dates
of travel. When they quote you
a price they do not tell you that if
you leave the day before you may have
saved $500. Wouldn't it be nice to know
this beforehand? We try to do this.
7.
How do I contact you?
Please
select the contact button at the top
of the page. This will have all
the information you will need to get
in touch with us. We are open
Monday-Friday 9am to 6pm.